TS Collections accepts orders 24 hours a day, everyday of the week. Orders are processed in the order they are received. Shipping orders such as Express, Standard, and Free shipping are elevated in priority to meet the delivery deadline. All orders are shipped from our location in Pembroke Pines, Florida via (USPS/UPS). TS Collections ships to all 50 states and follows the standard methods available by (USPS/UPS). We do not ship internationally at the moment.
No refunds, you can only exchange the same item purchased for the same exact item(different size) within the first 5 days from receiving your order. Item MUST BE unworn, unwashed, and tag still attached.
Please email us at firstname.lastname@example.org for return address and instructions.
You will be charged an exchange reshipping fee via email. Once fee is paid your return will be processed. if reshipping fee is not paid we cannot go through with your exchange.